galaxyrocker wrote:
I think a lot of this stems from the fact that Duolingo really doesn't seem to care about its userbase. They are notoriously bad for releasing stuff and updating them, only answering recently after several threads questioned them and their abilities. Despite promises of an update, even, they still haven't addressed the Irish audio issue, either. Furthermore, I don't think they care about what their course teaches; people are using it, so it's fine. Really, it just seems like they don't care, because they're still getting active users.
I'm not sure that's true.
The founder seems to genuinely believe in what he's doing, I just think they've painted themselves into a corner. It's hard to accept your mistakes, even when they're easy to fix. It's easier to justify yourself as having done the best you could and brushing off the problems as "a price worth paying" for all the good you're doing.
But in this case, change probably wouldn't be easy at all. They've got a system that has no concept of meaning, and that's something that's hard to retrofit as an afterthought. Depending on how the main code was designed, it's quite possible that any real improvements to the system would require them ripping everything up and starting from zero. There have been lots of computer language-learning products over the years, but I've never seen any of them change significantly from one version to the next, which to me suggests that the code was written with the assumption that the method they had decided to use was correct, before they'd even had the chance to test it out themselves.
I'm writing some language software myself right now, and it takes a lot of work to keep your options open for a later change of direction, and sometimes it feels like it's a sign you don't trust yourself.